Mitch Garvis’s Feedback
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Erdal is a remarkable source of IT knowledge. His passion for teaching IT makes him one of my favorite trainers and presenters.
Mitch Garvis is a Senior IT Consultant, Trainer, and Courseware Developer at SWMI Consulting Group.
As an IT and Management Consultant, I have been familiar with many of the technologies used in IT Infrastructure. I also know the processes and technologies that can be used to improve efficiency. Combining my certifications with my communication skills made management consulting and training an obvious next step. I am able to communicate with my audience on a level that they will understand, even when discussing highly advanced technical subjects.Specialties: MCT, MCITP, MCTS, VCP, MCSE
What is feedback and why is it important?
Individuals and companies that are top performers share one thing in common: they use feedback as a way to improve their performance.
Feedback is information or a response to actions or behaviors taken by an individual or group. Both positive and negative feedback are important in a Learning & Development environment. Feedback creates an atmosphere of engagement and interactivity that allows learners to take control of their learning. Effective feedback allows learners to see their current performance and let them know what they can do to improve.
eLearning can be a powerful tool for improving the performance of your employees. Let’s see how.
What opportunities does eLearning offer for feedback?
eLearning provides a variety of feedback opportunities for learners. Basic questions can be used to check knowledge. The feedback provided will reinforce the points that have been covered in the content.
Alternately, students can ask questions before new information is presented. This allows learners to critically consider a learning point and then ‘discover’ the correct answer with their existing knowledge. Once interest is established, the feedback expands on that learning point. Make it clear to the learner that incorrect answers will not be punished.
Assessment topics can provide feedback opportunities in many ways. Assessments can be used as ‘end-of-learning’ tests to assess the learner’s retention and direct them to the areas they might need to repeat.
These topics can also be used as diagnostic tools to pre-test the knowledge of the learner and then tailor the content they need based on their performance.
What makes good feedback?
Feedback that meets one or more of these criteria will be more effective.
These links will take you back to the learning goals and objectives
It is a good idea for learners to be clear about the benefits of completing a course as soon as possible, preferably in the introductory section. This helps to establish the value of the course and allows feedback to be linked back throughout the course. It also illustrates how each part of the learning can be used in relation to the overall goals and objectives.
It is important to clearly communicate how the knowledge will be applied in the learner’s daily life and role.
It is always easier to learn if you can clearly explain what could happen if the learner adopts or rejects the target behavior or knowledge. This is possible by using examples, which allows the learner the ability to visualize the real-world consequences.
LEO Learning often takes it a step further by offering branching eLearning. Learners can view the video in an interactive video made for VSG, for example.